Vinted Shoppers Voice Anger Over Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size if necessary, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options following member complaints.
